Shipping Policy
US Shipping
All orders in U.S are shipped via USPS or UPS. mhbbeautysupply.com will determine the best shipping carrier for you, depending on your order and shipping location.
Processing Time
The instant an order was successfully placed, our system will automatically send the purchase order to our warehouse, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm to you the expected delivery date as well as the link to track your order (when the delivery method allows it).
When your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
It usually takes 24 to 72 hours to process it for delivery, and then takes 7-14 days to reach your doorstep.
* PROCESSING TIME FOR ORDERS PLACED DURING PROMOTION AND HOLIDAY PERIODS MAY TAKE UP TO 10 BUSINESS DAYS.
US Shipping Policy
If the tracking history of the package states that it has been "delivered" it does not qualify for any refunds. If your order is returned due to insufficient or wrong address, you are responsible for original shipping & handling fee. This amount will be deducted from your order.
We are not responsible for any items damaged during shipping transit and we will not accept damaged items for return. Customers must file a claim with USPS.
You can also check your order status at the bottom of the website by clicking "Track your order".
Please note that UPS does not deliver to P.O. Boxes. We ship to P.O. Boxes via USPS only.
Please go to United States Postal Service and enter your tracking information. Please note that it may take from 24-48 business hours for tracking information to get updated. (This includes errors such as: "Tracking information could not be found" , "USPS was electronically notified" and etc. )
Return Policy
Exchanges/Refunds
We do not accept exchanges or refunds.
You can always contact us for any questions at mhbbeautysupply@gmail.com
Thank you for your service !